Refunds and Returns Policy
At Beauty Boulevard Destination, we want you to be completely satisfied with your purchase. If you’re not satisfied with your purchase for any reason, we’re here to help with our straightforward refunds and returns policy.
1. Returns
1.1 Eligibility
We accept returns for most products within [insert number] days from the date of purchase. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Some products, such as skincare items, may have additional eligibility requirements due to hygiene reasons.
1.2 Initiating a Return
To initiate a return, please contact our customer support team at [email protected] within the specified return period. Please include your order number and a brief explanation of why you are requesting a return. Our customer support team will guide you through the return process and provide you with instructions on how to return the item(s).
1.3 Return Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
1.4 Refunds
Once your return is received and inspected, we will
ssue a refund to the original payment method used for the purchase. Please note that it may take some time for the refund to be processed by your payment provider and for the funds to be reflected in your account.
1.5 Exclusions
Certain items are not eligible for return, including:
- Gift cards
- Downloadable software products
- Health and personal care items (such as cosmetics and skincare products) unless they are unopened and unused due to hygiene reasons
Please ensure that you review the product description and eligibility criteria carefully before making your purchase.
2. Refunds
2.1 Eligibility
Refunds are issued for eligible returned items in accordance with our returns policy. If your return is approved, we will process your refund promptly.
2.2 Refund Process
Once your return is received and inspected, we will send you an email notification to inform you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your payment provider’s processing time.
2.3 Late or Missing Refunds
If you haven’t received a refund yet, please first check your bank account or contact your credit card company or payment provider. It may take some time for the refund to be officially posted. If you’ve done all of this and still have not received your refund, please contact us at [email protected] for assistance.
3. Contact Us
If you have any questions about our refunds and returns policy or need further assistance, please don’t hesitate to contact our customer support team at [email protected]. We’re here to help!